Terms of service

Last updated: January 30, 2026

OVERVIEW

These Terms of Service (“Terms”) govern your access to and use of the Mia Mingle website, including all related information, content, features, tools, products, and services (collectively, the “Services”).

The terms “we”, “us”, and “our” refer to Mia Mingle. Mia Mingle operates this website and online store using the Shopify platform.

By visiting, browsing, or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy:
https://www.miamingle.com/policies/privacy-policy

If you do not agree to these Terms, you should not access or use our Services.

SECTION 1 – ELIGIBILITY AND ACCOUNTS

By using our Services, you confirm that you are at least 18 years old or the age of legal majority in your country of residence.

To access certain features or place an order, you may be required to provide information such as your name, email address, billing details, payment information, and shipping address. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred or shared with others.

SECTION 2 – PRODUCTS AND DESCRIPTIONS

We make reasonable efforts to display product information accurately. However, product colours, finishes, or appearance may vary depending on your device, screen settings, or lighting conditions.

Product descriptions, specifications, availability, and pricing may be updated or changed at any time without prior notice. We reserve the right to discontinue any product or limit quantities on a case-by-case basis.

Nothing in this section affects your statutory rights under UK consumer protection laws.

SECTION 3 – ORDERS AND ACCEPTANCE

Placing an order constitutes an offer to purchase. An order is considered accepted only after we confirm acceptance and receive payment.

We reserve the right to refuse or cancel an order where necessary, including due to product availability, pricing errors, or suspected misuse. If an order is cancelled, we will make reasonable efforts to notify you using the contact details provided.

Returns and refunds are handled strictly in accordance with our Return & Refund Policy:
https://www.miamingle.com/policies/refund-policy

Orders are intended for personal or household use only and not for resale or commercial distribution.

SECTION 4 – PRICES AND PAYMENT

All prices are shown in GBP, unless stated otherwise. Prices may change without notice.

Prices do not include applicable taxes unless explicitly stated. Any charges applied by payment providers or banks, including currency conversion fees, are outside our control.

You agree to provide accurate payment and billing information and authorise us to charge the provided payment method for your order.

SECTION 5 – SHIPPING AND DELIVERY

Shipping timeframes provided on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or events outside our reasonable control.

Risk of loss remains with Mia Mingle until the order is delivered to the delivery address provided at checkout, in accordance with UK consumer law.

For full details, please review our Shipping Policy:
https://www.miamingle.com/policies/shipping-policy

SECTION 6 – INTELLECTUAL PROPERTY

All content available through the Services, including text, images, graphics, logos, designs, and software, is owned by or licensed to Mia Mingle and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or exploit any content without prior written consent.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

The Services may include tools or features provided by third parties. These tools are provided “as is” and “as available”.

We do not control or endorse third-party tools and are not responsible for any issues arising from their use. Use of such tools is at your own discretion.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.

Accessing third-party websites is done at your own risk. Any concerns or disputes regarding third-party services should be directed to the respective provider.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Mia Mingle uses Shopify to operate its online store. All sales are made directly between you and Mia Mingle.

Shopify is not responsible for products sold, customer service, or disputes arising from purchases made through our store.

SECTION 10 – PRIVACY

Your use of the Services is subject to our Privacy Policy:
https://www.miamingle.com/policies/privacy-policy

Because our store is hosted on Shopify, certain data may also be processed in accordance with Shopify’s Privacy Policy.

SECTION 11 – FEEDBACK AND REVIEWS

If you submit reviews, feedback, or suggestions, you grant us a non-exclusive, royalty-free right to use such content for operational or promotional purposes.

You confirm that any feedback you submit is accurate, lawful, and does not infringe on third-party rights.

SECTION 12 – ERRORS AND OMISSIONS

Occasionally, information on our website may contain errors or inaccuracies. We reserve the right to correct such issues and update information at any time without prior notice.

SECTION 13 – PROHIBITED USES

You agree not to use the Services for unlawful purposes, to infringe on intellectual property rights, to transmit harmful code, or to interfere with the operation or security of the website.

We may restrict or terminate access if misuse is identified.

SECTION 14 – TERMINATION

We may suspend or terminate access to the Services if these Terms are violated. Obligations incurred prior to termination remain enforceable.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided on an “as available” basis.

Nothing in these Terms limits or excludes your statutory rights under applicable UK consumer protection laws.

SECTION 16 – LIMITATION OF LIABILITY

To the extent permitted by law, Mia Mingle is not liable for indirect or consequential losses arising from use of the Services.

This does not limit liability where such limitation is prohibited by law.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold Mia Mingle harmless from claims arising from misuse of the Services or breach of these Terms.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions remain valid.

SECTION 19 – ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and Mia Mingle.

SECTION 20 – ASSIGNMENT

We may assign these Terms as part of business operations. You may not assign these Terms without prior consent.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of its courts.

SECTION 22 – CHANGES TO TERMS

We may update these Terms from time to time. Continued use of the Services after changes indicates acceptance.

SECTION 23 – CONTACT INFORMATION

Store Name: Mia Mingle

Email: info@miamingle.com

Business Address:
Amber Court, William Armstrong Drive
Newcastle, NE4 7YA
United Kingdom

Operating Hours:
Monday to Friday, 09:00 AM – 18:00 PM (GMT)