Frequently Asked Questions
Where does Mia Mingle ship to?
Mia Mingle currently ships within the United Kingdom only. All orders are dispatched to UK addresses in accordance with our Shipping Policy.
How long does delivery take?
Orders are typically processed within 1 to 4 business days. Once dispatched, delivery usually takes 5 to 8 business days.
All delivery timeframes are estimates and may vary due to factors outside our control, such as courier delays or public holidays.
What is your return and refund policy?
We accept returns and exchanges for eligible items that are unused, uninstalled, and in original condition, provided the return request is made within 50 days of delivery.
Approved refunds are processed within up to 16 business days after the returned item has been received and inspected.
Full details are available in our Return & Refund Policy.
What payment methods do you accept?
We accept PayPal and Venmo (where available through PayPal).
All payments are processed securely through third-party payment providers, and transactions are completed in GBP (British Pounds Sterling).
How can I contact customer support?
You can contact us by email at info@miamingle.com or through our website contact form.
Customer enquiries are reviewed during business hours, and we aim to respond within 48 business hours, excluding weekends and public holidays.